Seamless Private Label Help Desk Services.
For many businesses, high quality technical support for its employees, clients, and others, is an industry standard in todays market. We offer a help desk solution that blends with your existing IT infrastructure, and thats readily available.
With Computer Consultants’s private labeled help desk service, your business can now offer expert, friendly, US-based, 24×7 technical support without investing in the in-house staff, or monitoring equipment. Our technicians will blend seamlessly within your organization, handling your clients issues as their own.
Private Labeled Help Desk Features:
- Expert, certified, US-based in-house staff
- 24×7 monitoring and repair capability
- Online live support via instant remote support, or ticketing system
- Team leader and dedicated support staff
- Multi-technology support
- Complete trouble ticketing system with reporting solution
- Customizable service levels and custom response requirements available
- E-mail status updates to your customers